I ordered a victorian Top Hat to surprise my husband for our anniversary. I had to be sneaky and measure his head without him suspecting anything. I used the sizing guidelines and bought him a large. Unfortunately, when it arrived we discovered the large was too large. We were going to exchange it for another in medium, but found that the shipping return was more than half the price of the hat itself. Upon explaining my situation to customer service, they immediately sent me a medium and in the box a return label. I simply put the large hat into the box that the medium came in and drove it straight to the UPS store. Thank you so much for your help and trusting me to return the too large hat. That's tops in my book! You guys are the greatest.
Anonymous Customer WY, United States
2024-02-09
No further comments at this time.
Johny M CA, United States
2023-01-07
Great store for good old fashioned Quality. With lots of wood, leather , silk, versus plastic, vinyl and Made in China. For example I bought silk suspenders which are usually made out of stretchy polyester. Where else would have that. In addition the suspenders had genuine leather button anchors. They cost more but I am willing to pay for the quality.
Boomer MO, United States
2023-12-29
I LOVE this store!! It's perfect for our 3 time music award nominated Southern Rock Band's stage clothes!! Check out Deacon Stone sporting Historical Emporium on stage!!
1900s with class CA, United States
2022-12-16
Have been using them when there use to be gentleman's emporium and are now historical emporium. Had to buy a new outfit as I stopped growing up and started growing out.